Terms of Service

1. Introduction and Acceptance

Welcome to Nummo. These Terms of Service (“Terms”) constitute a legally binding agreement between you and Nummo, Inc. (“Nummo,” “we,” “us,” or “our”) governing your access to and use of our AI-powered task management and relationship intelligence platform for venture capital teams, our website at nummo.com, web application, and all related services (collectively, the “Service”).

BY ACCESSING OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SERVICE.

If you are using the Service on behalf of a company, organization, or other entity, you represent and warrant that you have the authority to bind that entity to these Terms, and “you” refers to both you individually and that entity.

Please also review our Privacy Policy, which explains how we collect, use, and protect your information.

If you are using the Service pursuant to a Master Services Agreement (“MSA”) or other enterprise agreement with Nummo, the terms of that agreement will govern to the extent of any conflict with these Terms.

2. Definitions

• “Content” means any data, text, emails, calendar events, meeting notes, tasks, relationship records, files, or other materials you input, upload, create, or generate through the Service.
• “Inputs” means the prompts, queries, data, and other content you provide to the Service, including to AI-powered features, as well as data ingested from connected third-party services on your behalf.
• “Outputs” means the AI-generated tasks, drafted emails, meeting briefs, follow-up suggestions, relationship summaries, or other content generated by the Service based on your Inputs.
• “Connected Services” means third-party services you authorize Nummo to access, including Gmail, Google Calendar, and Granola.
• “Third-Party Services” means external services integrated with the Service, including AI providers (Anthropic) and other third-party platforms.

3. License to Use the Service

Subject to your compliance with these Terms, Nummo grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business purposes. This license does not grant you any ownership interest in the Service, and all rights not expressly granted are reserved by Nummo.

The Service includes AI-powered features designed to assist with task management, relationship tracking, meeting preparation, and communication follow-up for venture capital workflows. You acknowledge that the Service is a productivity tool and not a substitute for professional financial, legal, or accounting advice.

4. Use Restrictions

Except to the extent such restriction is prohibited by applicable law, you agree not to, and not to permit any third party to:

1. reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, or underlying structure of the Service;
2. copy, modify, adapt, translate, or create derivative works of the Service;
3. rent, lease, lend, sell, sublicense, assign, or transfer your rights to use the Service;
4. remove, alter, or obscure any proprietary notices, labels, or marks on the Service;
5. use the Service or any Outputs to develop, train, or improve any competing AI model or product;
6. use automated tools, bots, scrapers, or similar technologies to access or extract data from the Service without our written permission;
7. interfere with, disrupt, or overload the Service or the servers or networks connected to it;
8. attempt to gain unauthorized access to any part of the Service or any systems or networks;
9. use the Service for any unlawful, fraudulent, harassing, defamatory, or harmful purpose;
10. use the Service to generate, store, or transmit any content that violates applicable laws or third-party rights;
11. upload or transmit any malicious code, viruses, or harmful content;
12. violate any applicable export control laws, sanctions, or trade restrictions.

Any violation of these restrictions may result in immediate termination of your access to the Service.

5. Account Registration

To access certain features of the Service, you must create an account. When registering, you agree to provide accurate, current, and complete information and to update your information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You must immediately notify us at hello@nummo.com if you believe your account has been compromised or used without authorization.

6. Eligibility

You must be at least 13 years old or the age of majority in your jurisdiction, whichever is higher, to use the Service. By using the Service, you represent and warrant that you meet this eligibility requirement and have the legal capacity to enter into these Terms.

7. Fees and Payment

7.1 Subscription Plans

The Service is offered through various subscription plans, including free and paid tiers. Current pricing and plan details are available on our website. We reserve the right to modify pricing with reasonable advance notice.

7.2 Payment Processing

Payments are processed through Stripe, our third-party payment processor. By providing payment information, you agree to Stripe's terms of service and privacy policy. You authorize us (and Stripe) to charge your payment method for all fees when due.

7.3 Automatic Renewal

Paid subscriptions automatically renew for successive periods unless you cancel before the renewal date. You may cancel through your account settings or by contacting us.

7.4 Refunds

You may request a full refund within fifteen (15) days of your initial subscription purchase. To request a refund, contact us at hello@nummo.com. After the 15-day period, subscription fees are non-refundable except where required by applicable law.

7.5 Taxes

All fees are exclusive of taxes. You are responsible for any applicable taxes, except taxes based on Nummo's net income.

8. Your Content and Data

8.1 Ownership

You retain all rights, title, and interest in your Content. You also retain ownership of any Outputs generated through the Service based on your Inputs, subject to any third-party rights in underlying models or data.

8.2 License to Nummo

By using the Service, you grant Nummo a limited license to use, process, and transmit your Content solely as necessary to provide the Service to you. This includes transmitting Inputs to AI service providers to generate Outputs, and accessing data from Connected Services to create tasks and relationship context.

8.3 Connected Services and Google Data

When you connect Gmail, Google Calendar, or other Connected Services, you authorize Nummo to access, retrieve, and process data from those services to provide the Service. You may revoke access to Connected Services at any time through your account settings or through the third-party service's own permissions settings.

Our access to and use of Google user data is governed by our Privacy Policy and complies with the Google API Services User Data Policy, including the Limited Use requirements.

8.4 No Model Training

We do not use your Content, Inputs, or Outputs to train AI models. Your data remains your own.

8.5 Responsibility for Content

You are solely responsible for the accuracy, legality, and appropriateness of your Content. You represent that you have all necessary rights to use and share any Content you provide to the Service, including authorization to grant Nummo access to data from Connected Services.

9. AI-Powered Features

9.1 Third-Party AI Providers

The Service uses artificial intelligence services provided by Anthropic. When you use AI features, your Inputs may be transmitted to these providers to generate Outputs. These providers have their own terms and privacy policies.

9.2 Limitations of AI Outputs

AI OUTPUTS MAY CONTAIN ERRORS, INACCURACIES, OR OMISSIONS.

AI-generated content is provided “as is” and should not be relied upon without independent review. You acknowledge that:

• AI models may produce incorrect summaries, draft inappropriate emails, or miss important context;
• Outputs may be similar or identical to content generated for other users with similar Inputs;
• AI cannot replace professional financial, legal, tax, or accounting advice;
• You are solely responsible for reviewing, approving, and using any Outputs. Nothing is sent or executed without your explicit approval.

10. Intellectual Property

10.1 Nummo Property

The Service, including all software, technology, algorithms, interfaces, designs, documentation, and materials provided by Nummo (“Nummo Materials”), is the exclusive property of Nummo and its licensors. These Terms do not grant you any ownership rights in the Nummo Materials.

10.2 Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant Nummo an unrestricted, perpetual, royalty-free license to use that feedback for any purpose without compensation or attribution to you.

10.3 Trademarks

“Nummo” and our logo are trademarks of Nummo, Inc. You may not use our trademarks without our prior written consent.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, NUMMO DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

NUMMO DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS. NUMMO DOES NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY OUTPUTS OR CONTENT GENERATED THROUGH THE SERVICE.

THE SERVICE IS NOT INTENDED TO PROVIDE FINANCIAL, INVESTMENT, TAX, LEGAL, OR ACCOUNTING ADVICE. YOU SHOULD CONSULT QUALIFIED PROFESSIONALS FOR SUCH ADVICE.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL NUMMO, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICE.

IN NO EVENT SHALL NUMMO'S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO NUMMO IN THE SIX (6) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

THESE LIMITATIONS APPLY REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF NUMMO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13. Indemnification

You agree to indemnify, defend, and hold harmless Nummo, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service; (b) your Content; (c) your violation of these Terms; (d) your violation of any applicable law or third-party right; or (e) any dispute between you and a third party.

14. Termination

You may stop using the Service and terminate your account at any time. Nummo may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Upon termination:

• Your right to access and use the Service ends immediately;
• We will delete your Google user data and other Connected Services data within 30 days, unless retention is required by law;
• Provisions that by their nature should survive will continue in effect.

If you believe your account was terminated in error, you may appeal by contacting hello@nummo.com.

15. Dispute Resolution

15.1 Informal Resolution

Before initiating any formal dispute resolution, you agree to first contact us at hello@nummo.com to attempt to resolve the dispute informally.

15.2 Arbitration Agreement

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that cannot be resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Consumer Arbitration Rules.

You and Nummo each waive the right to a jury trial and to participate in a class action, collective action, or representative proceeding. Each party may bring claims only on an individual basis.

You may opt out of this arbitration agreement by sending written notice to hello@nummo.com within 30 days of creating your account.

15.3 Small Claims Exception

Either party may bring individual claims in small claims court if the claims qualify.

16. Governing Law

These Terms and any dispute arising out of or relating to them or the Service shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.

17. Modifications to Terms

We may modify these Terms at any time. If we make material changes, we will provide notice by posting the updated Terms on our website and updating the “Last Updated” date. Your continued use of the Service after changes become effective constitutes your acceptance of the modified Terms.

18. Modifications to the Service

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, temporarily or permanently, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

19. Export Controls and Sanctions

You must comply with all applicable export control laws, sanctions, and trade restrictions. You may not use the Service if you are located in, or acting on behalf of, any country or territory subject to U.S. embargoes or sanctions, or if you are on any U.S. government restricted party list.

20. General Provisions

20.1 Entire Agreement

These Terms, together with our Privacy Policy and any applicable enterprise agreement, constitute the entire agreement between you and Nummo regarding the Service and supersede all prior agreements.

20.2 Assignment

You may not assign or transfer these Terms or your rights hereunder without Nummo's prior written consent. Nummo may assign these Terms without restriction.

20.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or our right to enforce it later.

20.4 Severability

If any provision of these Terms is found invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

20.5 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights.

20.6 Electronic Communications

By using the Service, you consent to receiving electronic communications from us. You agree that any notices, agreements, or other communications we send electronically satisfy any legal requirements that such communications be in writing.

21. Contact Information

If you have questions about these Terms, please contact us: